Welcome

To The 

Client Portal

This is where we can communicate with our current and potential Clients and they can send us a direct message

Our office is open weekdays 8am to 4pm, however out of these hours you can call us anytime to speak to one our advisers.

Our office is Kings Heath, we are in the main shopping area opposite All Saints Church.

Our hourly rates start at £25.00 per hour, there are different rates for shorter calls and evenings and weekends. Request our Price List which can be emailed to you.

Initially we invoice every 7 days and payment is needed within 7 days of receiving the invoice. After a satisfactory payment record we can invoice every 4 weeks and will expect payment within 7 days.

Depending how many calls you have we will limit your care team to as few staff as possible. We understand that a rapport will be needed to be built up so that you feel comfortable with the staff we send. Every possible effort is made to find the most suitable staff for your needs and if you are not happy we will send someone else.

We need 48 hours notice to avoid being charged for cancellations. Prebooked calls can be cancelled by text or telephone.

We don't offer discounts but if care needs are increased we can look at a discount for 24 hour care packages

As your needs change it is possible to change your visits and we try to be flexible and match your needs. We can cancel calls with 24 hours notice and also add calls usually within 24 hours.